Creating a digital twin of the Aegean Odyssey presented a unique challenge: capturing a fully operational cruise ship without disrupting guests. OneDeadPixel worked closely with the client to develop a solution that balanced seamless passenger experience with the need for detailed digital mapping.
Our Solution
Live Environment Capture – Mapped the entire ship while it was sailing, ensuring minimal disruption to holidaymakers.
Multi-Purpose Virtual Tour – Created an engaging tool for future passengers, while also serving as a remote reference for the crew.
Enhanced Customer Confidence – Allowed travelers to explore room layouts, wheelchair access, and onboard facilities before booking.
By delivering a highly engaging and functional digital twin, OneDeadPixel helped Aegean Odyssey improve customer experience, sales, and operational efficiency—all without interrupting the cruise experience.
✅ 87% of Website Traffic – The virtual tour became the most visited feature on the client’s website.
✅ Higher Booking Rates – Cabins with lifeboat-obstructed views saw increased bookings as customers could properly assess the space.
✅ Fewer FAQs – Potential guests could answer common questions themselves, reducing inquiries to customer service.
✅ Remote Operational Support – Enabled the client to reference ship details without relying on satellite calls or disrupting the onboard team.